Overview

This official website is owned and operated by Guangzhou Jindu Trading Co., Ltd. (referred to as “we”, “us” or “our” throughout this agreement), with the exclusive brand identity NOVTHIR. All service provisions, transaction rules and platform specifications applicable to this website are formulated and implemented independently by our company.

By accessing our website, registering a user account, browsing product pages, and completing purchases of our beauty and skincare products, you fully confirm that you have read, understood, and unconditionally agreed to comply with our published Terms of Service, Privacy Policy, Shipping Policy and Return Policy. All newly launched website functions, marketing activities and service modules shall also be governed by the latest version of these Terms. We retain the right to revise and update these service rules at any time by posting revised content on the official website. Your continuous use of website services after policy updates constitutes automatic acceptance of the adjusted terms.

No content in these Terms shall invalidate or restrict any statutory consumer rights that you are entitled to under applicable local laws and consumer protection regulations, which cannot be waived or limited by contractual agreements.

Section 1 – Service & Age Eligibility

When using our website and shopping services, you warrant that you have reached the age of majority as stipulated in your residential region’s legal provisions. Minors are prohibited from using our platform, purchasing products or enjoying related services unless accompanied and supervised by legal guardians throughout the whole process.

You agree not to utilize our website and product services for any illegal, improper or unauthorized purposes. You shall strictly respect our brand trademark rights, cosmetic product formula intellectual property rights, website content copyrights and all other legitimate proprietary rights. Any behavior of uploading, disseminating or implanting computer viruses, malicious codes, harmful plug‑ins or destructive programs is strictly prohibited. Any violation of the above provisions will result in immediate restriction, suspension or permanent termination of your account and website access qualifications, and we reserve the right to pursue corresponding legal liabilities.

Section 2 – General Service Rules

We reserve the right to independently judge and refuse service applications from any user in compliance with platform operation specifications and legal compliance requirements. All text content, product reviews and user comments published on our website are transmitted through public network channels without encryption. By contrast, all credit card and payment data involved in transaction behaviors adopts full encryption transmission technology to fully protect user payment security.

Without our prior written official authorization, no user may copy, reproduce, screen capture, repost, resell or commercially utilize any website original content, product display images, cosmetic ingredient introductions, brand copy and other proprietary information. All section headings in these Terms are only for user reading convenience and do not produce any legal binding force.

Section 3 – Information Accuracy Disclaimer

We always strive to ensure that product introductions, color display descriptions, pricing standards, logistics rules and other published website information are authentic, accurate and complete. However, we do not guarantee that all platform content is completely free of omission, error or delay. All website display content is for user reference only.

You shall independently judge and bear corresponding reasonable risks when making purchase decisions based on website content, without prejudice to your non‑waivable statutory consumer rights. We do not undertake the absolute obligation to real‑time update all historical product information and platform content, and shall not be held responsible for individual information delay or update lag within the scope permitted by law.

Section 4 – Product Pricing & Service Adjustment

We reserve the right to dynamically adjust the selling prices of all products on the website according to market conditions, cost changes and operational needs without prior individual notice to users. For legitimate operational needs including but not limited to website system maintenance, technical upgrade, business optimization, risk control and compliance adjustment, we may temporarily suspend or partially/fully terminate website services.

All price adjustments and service suspension measures will not affect the validity of successfully paid and confirmed orders. Within the maximum scope permitted by applicable laws, we shall not be liable for any indirect losses, opportunity losses or derivative losses caused by legitimate price adjustment and normal service optimization.

Section 5 – Product Sales Specifications & Restrictions

Our limited‑edition cosmetic sets and exclusive beauty products are sold online with limited inventory, and all sales behaviors shall comply with our official Return Policy. We adopt high‑definition shooting and color calibration technology to restore the real texture and color of products. Nevertheless, subtle color differences may exist due to different screen resolution, display parameters and device models of users’ electronic equipment, which do not belong to product quality problems.

We reserve the right to set single‑user, single‑household or single‑order purchase quantity limits, implement regional sales restrictions and stop the sale of any product at any time according to operational arrangements. We do not guarantee that product use effect, texture and color will fully match users’ personal subjective expectations, nor promise that all minor system technical errors can be completely eliminated in real time.

Section 6 – Order Management & Account Information Specification

We have the right to independently review, restrict, reject or cancel abnormal orders, including bulk resale orders, repeated frequent orders under the same account, payment method or shipping address, and other high‑risk non‑personal conventional purchase orders. If we cancel your order due to abnormal risk judgment, we will send notification through the website internal message system.

You shall ensure that your registered account information, consignee name, shipping address, contact information and payment details are true, effective, complete and up‑to‑date, so as to ensure smooth order processing, logistics delivery and timely communication. All order risks caused by false or invalid information shall be borne by you.

Section 7 – Third‑Party Tools & External Links

Our website may access and integrate third‑party independent service tools involved in logistics distribution, payment settlement, commodity evaluation and other links. All third‑party services are independently operated by external providers, beyond our effective control and management scope. We provide these service tools on an “as is” and “as available” basis, without additional express or implied warranty, excluding statutory mandatory liabilities and consumer protection obligations stipulated by law.

Within the scope permitted by law, we shall not be liable for any direct or indirect losses caused by third‑party service failures, system errors, service interruptions or data abnormalities. The website may contain hyperlinks to external third‑party platforms. We do not assume responsibility for the content security, privacy rules, service quality and transaction disputes of all external linked platforms. Users’ cross‑platform transactions and interactions with third parties shall be independently resolved by users and the corresponding third‑party institutions.

Section 8 – User Submissions & Content Authorization

When you publish product reviews, beauty experience sharing, creative suggestions, service feedback and other content through our website comment area, customer service channel or submission entrance, you automatically and irrevocably grant Guangzhou Jindu Trading Co., Ltd. permanent, global, unrestricted and commercially available authorization rights for the above content. We may independently edit, modify, repost, publish, translate and apply user submission content for brand promotion, platform operation and marketing display purposes.

We do not undertake the obligation of confidential storage, economic compensation and one‑by‑one reply for user published content. We reserve the right to delete or shield illegal, insulting, discriminatory, infringing and inappropriate user content at any time. You warrant that all content you publish does not infringe upon third‑party copyright, portrait right, privacy right and other legitimate rights, and you shall independently bear all legal liabilities for illegal, abusive, false and harmful content you upload.

Section 9 – Prohibited Behaviors on the Platform

Users are strictly prohibited from using our website to carry out illegal transactions, fraud, intellectual property infringement, discriminatory speech, abusive remarks and other illegal and improper behaviors. You shall not upload malicious programs, crawl website data in batches without authorization, illegally collect other users’ personal information, send spam and phishing information, disseminate vulgar and illegal content, or bypass platform security mechanisms to invade system data.

Once any prohibited behavior is verified, we have the right to take disciplinary measures including but not limited to content deletion, account warning, permanent account ban and service termination, and reserve the right to pursue legal liabilities according to the severity of the violation.

Section 10 – Warranty Exclusion & Liability Limitation

We do not warrant that the website system will operate continuously, completely error‑free and absolutely secure at all times. Our website and all beauty products are provided to users on an “as available” basis, without any express or implied warranty including but not limited to marketability and fitness for personal beauty use.

Within the maximum scope permitted by applicable laws, Guangzhou Jindu Trading Co., Ltd., its staff, suppliers and cooperative partners shall not be liable for any indirect losses, consequential losses and punitive damages including profit loss, data loss and service replacement costs. If local mandatory laws prohibit liability limitation, our total liability shall be limited to the maximum scope permitted by local laws and consumer protection regulations.

Section 11 – Indemnification

You agree to fully indemnify, defend and hold harmless Guangzhou Jindu Trading Co., Ltd., its affiliated institutions, employees, suppliers and cooperative partners from all third‑party claims, economic compensation, dispute handling costs and reasonable attorney fees arising from your violation of these Terms, illegal use of platform services or infringement of third‑party legitimate rights and interests.

Section 12 – Severability

If any single clause of these Terms is deemed invalid, illegal or unenforceable by a competent judicial authority or regulatory institution due to conflict with applicable laws, the remaining all clauses shall remain fully valid, enforceable and legally binding on both users and our platform.

Section 13 – Termination of Service

Both parties may terminate the service agreement relationship. You may stop using website services and apply for account cancellation by contacting our official customer service team. If we confirm that you have seriously violated any provision of these Terms or relevant laws and regulations, we have the right to terminate your website access and account service qualification without prior notice.

You shall settle all outstanding payment obligations and transaction disputes generated before service termination. All liability clauses and obligation agreements that should take effect before termination shall continue to be valid after the termination of this agreement.

Section 14 – Entire Agreement

These Terms of Service, together with our official Privacy Policy, Shipping Policy and Return Policy, constitute the entire legal agreement between you and Guangzhou Jindu Trading Co., Ltd., superseding all previous oral and written communications, agreements and commitments related to website services. Our temporary non‑enforcement of any clause shall not be deemed as a permanent waiver of relevant rights. In case of any ambiguity in these Terms, no unfavorable interpretation shall be applied to the drafting party.

Section 15 – Governing Law

These Terms shall be governed by the laws of the People’s Republic of China. No content in these Terms shall restrict or impair your mandatory statutory consumer rights applicable in your residential jurisdiction.

Section 16 – Policy Update Rules

We reserve the right to revise, update and supplement any content of these Terms according to business development and legal update requirements. The updated clauses will be officially released on our website. It is your personal obligation to regularly check platform policy updates. Your continuous use of website services after the release of revised policies means that you fully accept and agree to the updated terms.

Contact Information

If you have any questions or consultation demands about these Terms of Service, order processing, product services and related rules, please contact us through the official channels below:

Legal Operating Entity: Guangzhou Jindu Trading Co., Ltd. Registered Address: Unit A110‑Z20, 1st Floor, Building C03 (self‑designated), No. 76‑1 Chuangyu Road, Ningxi Street, Zengcheng District, Guangzhou City Customer Service Email: service@novthir.com Customer Service Phone: 15548544136 Business Hours: Monday to Friday: 9:00 AM – 5:00 PM