Official Enterprise Information

Legal Operating Entity: Guangzhou Jindu Trading Co., Ltd. Registered Address: Unit A110‑Z20, 1st Floor, Building C03 (self‑designated), No. 76‑1 Chuangyu Road, Ningxi Street, Zengcheng District, Guangzhou City Customer Service Email: service@novthir.com Customer Service Phone: 15548544136 Business Hours: Monday to Friday: 9:00 AM – 5:00 PM

Customer Service Instructions

Our customer service team is ready to assist you for all types of enquiries, including product ingredient queries, order status checks, logistics and delivery updates, return and exchange requests, privacy policy related questions, and feedback for product improvement.

Our support service operates between 9:00 AM and 5:00 PM, Monday through Friday. Feel free to send emails to service@novthir.com anytime; we will review your message and provide a reply promptly within our working schedule.